FAQs

How long is the promotion running?

Offer opens for purchases at 12.01am (AEST) on 01/09/2023 to 11.59pm (AEDT) on 06/03/2024.

Where is the promotion running?

To be eligible to claim, individuals must purchase buy a 1L bottle of Norco Plant Based P2 Pea Protein White Mylk or Norco Oat White Mylk from a participating Woolworths/Woolworths Metro supermarket or any independent supermarket in AU (excluding WOW Metro Go, Petrol Stations & Coles). Purchases made online at these retailers are also eligible (“Qualifying Transaction”).

What is on offer?

1L bottle of Norco Plant Based P2 Pea Protein White Mylk or Norco Oat White Mylk

How can I enter the promotion?

To claim, after purchasing the product and if, after 24 hours, you are not satisfied with, and did not like the product, individuals must then visit www.norcomoneyback.com.au, follow the prompts to the offer claim page, fully complete the online claim form. The claim form requests details including first and last name, street number and name, suburb, state and postcode, mobile, email, place of purchase, purchase price and a statement of 15 words or less more why you weren't satisfied did not like the product. Claimants also need to retain and upload their itemised purchase receipt when prompted, insert their account details for the purposes of the cashback and then submit the form during the Claim Promotional Period

Who can enter?

Australian residents aged 18 years or over who have purchased a participating Norco product.

What is a qualifying purchase?

Purchase a 1L bottle of Norco Plant Based P2 Pea Protein White Mylk or Norco Oat White Mylk from a participating Woolworths/Woolworths Metro supermarket or any independent supermarket in AU (excluding WOW Metro Go, Petrol Stations & Coles). Purchases made online at these retailers are also eligible.

What are the participating products?

1L bottle of Norco Plant Based P2 Pea Protein White Mylk or Norco Oat White Mylk

What information will I need to complete my claim?

First and last name, street number and name, suburb, state and postcode, mobile, place of purchase, purchase price, upload purchase receipt when prompted, insert account details for the purposes of the cashback and a statement of 15 words or less more why you weren't satisfied did not like the product.

What proof of purchase do I need?

Purchase receipt

How many times can I claim?

1 claim per person

How will I receive my cash back?

Cashback amount will be transferred to the account nominated by the consumer

Why is a Dairy Co-operative making plant mylk?

Norco is making plant mylk to create more opportunities for our hard-working dairy farmers.
Over 10% of consumers actively avoid dairy and 40% of dairy milk consumers also shop the alternative milk category in their weekly shop. By manufacturing plant based mylk, this gives Norco and its farmer members additional opportunities by enabling them to participate in a growing segment, capture greater market share and expand revenue streams.
Additional profits gained by manufacturing plant based mylks will directly benefit hard-working Aussie farmers, enabling them to continue to invest in their local communities and ensure a future for generations of dairy farmers to come.
With that said, we will always be a dairy company dedicated to delivering top quality fresh produce from our hard-working farmers to our loyal and that will never change.

What is pea protein and why did Norco choose this ingredient?

Creating the mightiest of mylks currently on the market, Norco’s P2 Pea Protein Mylk is a plant-based milk alternative with the same protein, calcium and creaminess as full cream dairy milk.
Designed to deliver the dairy benefits that other plant milks lack, it is free from gluten, soy, nuts, and lactose, whilst also delivering a nutritional punch that is hard to beat - a whopping 8.3 grams of protein and lower sugar content per serve than full cream dairy milk.

Is it suitable for someone with a dairy allergy?

Yes, Norco P2 Pea Protein Mylk is suitable for people who are lactose intolerant. The product is manufactured at one of our milk processing sites with a robust allergen management program which we also use for our popular Lactose Free Full Free Cream Milk.
However, anyone who is concerned about consuming Norco P2 Pea Protein Mylk should seek advice from their health care practitioner before purchasing or trailing the product.

What do I do if I get an adverse reaction from your product?

In the event anyone experiences discomfort after consuming Norco P2 Pea Protein Mylk, they should seek advice from their healthcare practitioner.
Norco P2 Pea Protein Mylk is suitable for people who are lactose intolerant. The product is manufactured at one of our milk processing sites with a robust allergen management program which we also use for our popular Lactose Free Full Free Cream Milk.

Why does Norco P2 Pea Protein Mylk contain so many ingredients?

We created Norco P2 Pea Protein mylk to taste, function, and have a similar nutritional profile as traditional dairy. Each ingredient delivers to a specific nutritional benefit or helps Norco P2 Protein Mylk have its deliciously creamy taste and superior frothing capability.
Designed to deliver the dairy benefits that other plant milks lack, it is free from gluten, soy, nuts, and lactose.

Why is Norco trying to make a plant based mylk that tastes and feels like real dairy?

Our research shows that over 10% of consumers actively avoid dairy and 40% of dairy milk consumers also shop the alternative milk category when doing their weekly shop.
Norco’s P2 Pea Protein Mylk has been created for consumers who want to consume non-dairy options, without compromising on the nutrition or taste that traditional dairy offer.
We also wanted to offer the market an alternative mylk option that is 100% Aussie farmer owned and creates opportunities for our hard-working dairy farmers.
Designed to deliver the dairy benefits that other plant milks lack, it is free from gluten, soy, nuts, and lactose, whilst also delivering a nutritional punch that is hard to beat - a whopping 8.3 grams of protein and lower sugar content per serve than full cream dairy milk.

How nutritious is Norco P2 Pea Protein Mylk?

Creating the mightiest of mylks currently on the market, Norco’s P2 Pea Protein Mylk is a plant-based milk alternative with the same protein, calcium and creaminess as full cream dairy milk.
Designed to deliver the dairy benefits that other plant milks lack, it is free from gluten, soy, nuts, and lactose, whilst also delivering a nutritional punch that is hard to beat - a whopping 8.3 grams of protein and lower sugar content per serve than full cream dairy milk.
Norco P2 Pea Protein Mylk has a 4 Health Star Rating.

What makes Norco’s P2 Pea Protein Mylk protein different from other alternative milks fortified with protein?

The protein in Norco P2 Pea Protein Mylk is naturally occurring in peas, a process that is commonly referred to as Pea Protein Isolate.
Pea Protein Isolate is a widely used and accepted source of protein in the health and wellbeing industry.

Is Pea Protein Isolate safe?

Yes, the Pea Protein Isolate used in Norco P2 Pea Protein mylk is GMO free and 100% naturally derived from peas. It is widely considered to be the best plant-based protein source for vegans and vegetarians.
However, anyone who is concerned about consuming Norco P2 Pea Protein Mylk should seek advice from their health care practitioner before purchasing or trailing the product.

Is Norco P2 Pea Protein Mylk suitable for vegans?

Norco’s P2 Mylk Pea Protein is manufactured at one of our dairy milk processing sites and while our best practice manufacturing protocols means contamination is very unlikely, we do not recommend consumption by vegans, just to be safe.

Are there any GMOs in Norco’s P2 Mylk?

No, Norco’s P2 Pea Protein Mylk is GMO free.
Creating the mightiest of mylks currently on the market, Norco’s P2 Pea Protein Mylk is a plant-based milk alternative with the same protein, calcium and creaminess as full cream dairy milk.
Designed to deliver the dairy benefits that other plant milks lack, it is free from gluten, soy, nuts, and lactose, whilst also delivering a nutritional punch that is hard to beat - a whopping 8.3 grams of protein and lower sugar content per serve than full cream dairy milk.

How does Norco P2 Pea Protein Mylk have the same calcium as dairy?

The calcium in Norco P2 mylk comes from the calcium phosphate that we add during production.
As traditional dairy manufacturers, when we developed Norco P2 Pea Protein Mylk it was important for us to recreate all that is great about dairy milk, and calcium is certainly an important ingredient when it comes to nutrition and bone maintenance.

How do the farmers feel about Norco’s P2 Pea Protein Mylk?

We are proud to be a 100% farmer owned dairy co-operative and our farmers are excited to be able to find new ways to lead the market.
The introduction of Norco’s P2 Pea Protein Milk enables our hardworking farmers participate in this growing alternative milk segment, which means they can capture greater market share and expand revenue streams
This enables them to continue to invest in their local farming communities and ensure a future for generations of dairy farmers to come.

How do farmers benefit from producing an alternative milk product?

We are proud to be Australia’s oldest and largest 100% farmer-owned dairy co-operative and our entry into the alternative milk space is simply creating more opportunities and returns for our hard working dairy farmers; opportunities that will enable them to continue to reinvest into their local farming communities.
In fact, it is a long held dairy organisation strategy to create businesses that are not 100% reliant on farm milk so that when conditions are difficult and supply impacted, there are returns from other business streams that can assist farmers through the tough times such as droughts and floods.
As Australia’s last operating dairy co-operative, Norco is committed to helping safeguard the Australian dairy industry, and product innovation such as this proves that Norco farmers are leading the innovation and diversification charge, helping the co-operative adapt and thrive.

Will Norco be investing more in this space?

First and foremost, Norco will always be a dairy company dedicated to delivering top quality fresh produce from our hard-working farmers to our loyal consumers, and that will never change.
However, it is also our mission to continually seek opportunities to create greater value for our farmer members, and this includes product innovation like P2 Pea Protein Mylk so that our farmers can participate in new or growing segments, capture increased market share and expand revenue streams, which they can then reinvest into their local farming communities.

What percentage of your business will alternative dairy products become?

First and foremost, we will always be a dairy company dedicated to delivering top quality fresh produce from our hard-working farmers to our loyal consumers, and that will never change.
However, as a 100% Australian farmer-owned co-operative, it is also our mission to continually seek opportunities to create greater value for our farmers members.
In fact, it is a long held dairy organisation strategy to create businesses that are not 100% reliant on farm milk so that when conditions are difficult and supply impacted, there are returns from other business streams that can assist farmers through the tough times such as droughts and floods.
The launch of P2 Pea Protein Mylk is simply another proof point of that strategy that will enable Norco to continue paying our farmers the leading price for their milk, which we’ve been proud to do for the past four years.

Where is Norco P2 Mylk available to purchase?

Norco P2 Pea Protein Mylk is available in one litre bottles in the dairy fridge at select Woolworths across Queensland, New South Wales and Victoria with an RRP of $5.50.
For more information, please visit https://norcofoods.com.au/plant-based-mylk/.